Our Team

Paul Kemp

Principal Mediator

FMC Accreditation No 0306A

Paul Kemp became a family mediator because he believes that the best people to make decisions about their lives are the people themselves, not some distant third party. He especially thinks that parents will usually be the right people to make decisions about what is best for their children.

Paul also considers that, when parents seek to reach agreement about parenting matters, they should be helped to keep their focus on the children’s needs rather than on their own feelings. An appreciation of the importance of children’s voices being ‘heard’ in the mediation room informs the way that Paul approaches mediation.

Mediation is not for everyone; some couples might be better helped, for example, through collaborative family law, and there are families who will need to seek a decision from a court. However, it is Paul’s belief that many more couples could be helped, through family mediation, to resolve their differences and find solutions to the difficult issues that confront them during and after separation and divorce.

What is more, Paul has observed that traditional family litigation tends to make parties focus on each other’s faults and shortcomings, leading to a widening gulf between them, whilst mediation helps them to build on each other’s abilities and gifts. This focus on the positives will tend to lead to better working relationships and better outcomes for any children

Having qualifying as a solicitor in 1977 (always specialising in family law and ceasing to practise in 2012) paul trained as a Family Mediator in 1990.  He is a supervisor (Professional Practice Consultant) for a number of Family Mediators and has supported several through the process of Accreditation.  He is also accredited to undertake Child Inclusive Mediation – giving children and young people the opportunity to have their voices heard in the family mediation process.

Paul is a member of the Family Mediators Association and of the College of Mediators.   He serves the profession through membership of the Family Mediation Standards Board’s (FMSB) Accreditation Panel and is currently part of a Working Party for the FMSB considering new Standards for Mediation Information and Assessment Meetings. 


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Paul Kemp

Neil Robinson

Consultant Mediator and Trainer

FMC Accredited No 0428A

Core values of Humanity, Innovation and Excellence inform all Neil does in his work as practitioner, consultant and trainer and in my involvement with mediation's evolution in the national and international arena. I was Legal Aid Family Lawyer of the Year 2007, because of my commitment to publicly funded legal and dispute resolution services.

"Neil's most striking attribute is the extraordinary degree of passion he brings to bear – and communicates – on the subject of mediation. He is totally convinced that our community would benefit if mediation had a higher profile; and that mediators must improve their service, develop different techniques for different types of case, co-operate better with solicitors and other professionals, tackle even the most difficult cases and press the value of their services more effectively upon the public and upon government." – Lord Wilson of Culworth

Neil is a member of Family Mediators Association, Resolution and The Law Society Mediation Panel. He has been a family lawyer since 1980 and a mediator since 1990, and is recognised to work with children and to undertake publicly funded work. He is also a Visiting Professor in the Staffordshire University Law School.

Neil comments: ‘I love being a mediator because it's so much better than litigation in almost every situation, because I have always as a lawyer felt dissatisfied with the adversarial approach, because it is constructive and forward looking, and because it engages the creative, humane part of me (I hope!).

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Neil Robinson

Kirsty Drew

Family Mediator

FMC Registered No 1550T

Kirsty Drew, a law graduate, is the guiding hand behind the administration of The Worcester Family Mediation Practice.

Hers is the first voice that you are likely to hear if you call the Practice, and she will be on hand to guide you through the process of arranging mediation sessions and organising paperwork. Kirsty is also the person to talk to if you want to known about the availability of legal aid for family mediation.

Kirsty Drew, a law graduate, has worked for a number of years in legal and mediation practices and has been an integral part of our team since we established the practice almost a decade ago.  Having completed the renowned Family Mediators Association Foundation Training, Kirsty is working towards full FMC Accreditation under Paul’s supervision.  Kirsty continues to oversee the administration of the practice.


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Kirsty Drew

Claire Jackson

Associate Mediator

FMC Accredited No 0120A

Claire qualified as a barrister in 1994 and practised from 1 Dr. Johnson’s Chambers. She then became Principal Lecturer on the Bar Professional Training Course, training post graduates to become barristers and solicitors.

Her specialism is family law and she also taught Alternative Dispute Resolution. On moving to Hay-on-Wye Claire decided to put teaching into practice and qualified as a Family Mediator. She is Vice Chair of Hay-on-Wye Primary School. In 2014 Claire was appointed as an Independent Lay Member of the Standards Committee for Powys County Council.

Claire is committed to helping people move forward during separation. Children are the first consideration in any agreement and Claire will ensure that you have all the resources you need to support you when you make decisions that affect their welfare. Claire also enjoys the jigsaw puzzle that is finances and the challenge of how two new families can operate in the future.

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Claire Jackson

Leanne Hayward

Associate Mediator

FMC Accredited 1341A

Leanne Hayward is a member of the Family Mediators Association.

Leanne worked as a family solicitor until 2016 and gained considerable experience dealing with family disputes. She trained as a Family Mediator in 2014 and subsequently secured full FMC Accreditation. Leanne is passionate about helping families resolve their disputes and finds that mediation allows her more flexibility to help families to reach an amicable solution.

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Leanne Hayward

Rachel Baker

Associate Mediator

FMC Registered No 0973T

Rachel Baker

Sally Stokes

Associate Mediator

FMC Registered No URN 157OT

Sally completed her family mediation training in 2017 and is now completing the Accreditation process. She is a member of the Family Mediators Association

Sally also is a qualified Social Worker with a career spanning over 20 plus years, having qualified in 2001 with a Social Work Degree and brings her particular knowledge, expertise and a wealth of experience in working directly with children, young people, parents and carers in a number of different roles and within a variety of settings.  Sally is extremely passionate about children being at the forefront in all her work and their security and well-being is paramount. 

Sally continues to work across a number of these fields with a focus on recognising and understanding parental conflict and its impact on children and young people and how it affects their outcomes, as well as supporting parents in reducing parental conflict using a strengths based approach that focuses on the future, and empowers them to find new ways of communicating that allows them to find their own solutions in reaching resolution. 

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Sally Stokes
Family Mediation Council Family Mediators Association College of Mediators Resolution College of Mediators Family Law Panel Sorting Out Seperation